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Amenities and Facilities

  • Free tea and coffee any time at the reception
  • Free Wi-Fi access
  • Shoeshine machine
  • Vending machine with snacks and drinks
  • Computers station with free internet access
  • Ice machine
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Amenities and Facilities

  • Free secured baggage storage facility, before check in and after check out
  • Lift
  • Ironing facility on request
  • 24-hours Reception
  • Late night check in facility
  • Bicycle rental
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Parking

  • Q-Park parking facility at the Museumplien close to the hotel
  • Hotel can organize valet car park service
  • Guests may also use the P+R car park facility near Olympic stadium
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Meal Available

  • Continental breakfast (7.30 am to 10.30 am)
  • Cost 12.00€ p.p (If breakfast is not inclusive with room)
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Business Facilities

  • Computers with free internet access
  • Photo copy
  • Print
  • Fax
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Children's Facility

  • Children up to 4 years old stay free of charge using baby cot or sharing the bed with parents
  • Baby cot
  • Maximum 1 baby bed in a room
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Services

  • Tourist information
  • 24-hours reception
  •  Wake-up call
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Types of Payment Accepted at Hotel

  • Cash (Euro), Credit card, Debit card
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Payment Cards Accepted at Hotel

  • American Express, Visa, Euro/MasterCard, Diners Club, ATM card, Maestro
  • The hotel reserves the right to pre-authorize credit cards prior to arrival

Policies of Hotel City Garden Amsterdam

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Smoking Policy

  • No smoking policy both in rooms and hotel premises
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Pet Policy

  • Pets are not allowed in the hotel
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Check in and Check out Time

  • Starts from 14.00    ------    Until 11.00

Reservation Conditions and Cancellation Policy

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Prepay and Save Rate

  • Online payment is required
  • The price is excluding 7% city tax.
  • No amendment of the reservation is allowed.
  • When cancelled, no refund will be made.
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Standard Rate

  • Valid Credit Card details are required.
  • No prepayment is required but credit card will be authorised.
  • No cancellation fee if cancelled 24 hours prior to the date of arrival. If cancelled later or In case of no show 100 percent price of the first night will be charged.
  • Amendment of the reservation is allowed and free of charge 24 hours prior to the date of arrival.
  • Please note that the date of arrival starts at 0.00 a.m. (CET).
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Important

  • Please note that upon arrival, guests are required to show the credit card which has been used to make the booking. If it is not possible, the pre-charged/paid amount will be reimbursed, and the reservation has to be paid in full prior to check-in, either by cash or a different credit card.
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About pre-authorisation

  • Pre-authorisation is not a charge it is a temporary hold. When you make a reservation, there may be instances that the hotel will pre-authorise your credit card. This means hotel will check if your credit card is a valid credit card and if the card has enough money to cover at least the first night of your reservation. The hotel, however, will not proceed with the charge it is a temporary hold. The length of the hold will vary, and your credit card company can advise how they handle this.
  • Hotel reserve the right to pre-authorise your card, but this doesn't mean it will occur with every booking. Don't worry, if your card is pre-authorised, both the hotel and your credit card company is there to help. They may also be able to assist you with removing these holds sooner.

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